Privacy policy

If you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as "Order Information."

We use the Order Information to fulfill orders placed through the website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store; you can read more about how they use your personal information on their website. We also use Google Analytics to help us understand how our customers use the site; you can read more about how Google uses your personal information on their website.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

If you are a resident of certain jurisdictions, you have certain rights regarding your personal information. These might include the right to access your personal information, the right to correct or delete it, or the right to object to or restrict certain uses of your information. If you wish to exercise any of these rights, please contact us at email/phone.

We will retain your Order Information for our records unless and until you ask us to delete this information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to check this page periodically for updates.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at DPO@we-led.co.uk or by mail at WE-LED LTD, Homefield, Butterleigh, Cullompton, Devon, EX15 1PW